LET’S TALK OPS IS HIRING!

WHO WE ARE

Let’s Talk Ops (LTO) is an exclusive, paid community for those specializing in all back-of-house roles at venture capital firms, from operations, finance, and investor relations to platform/portfolio services, community, events, and marketing/PR. They work with today’s leading VC funds, powering their success from behind the scenes.

PROFILE OF AN LTO MEMBER

LTO members are the promise keepers, the do-it-all-ers, and the specialists in being generalists inside their funds. They are cross-functional problem solvers with a million templates and an expansive toolkit. They’re creatures of collaboration and innovation, organization and process, who are addicted to building the next big thing.

  • They work around the clock, juggle a multitude of tasks and responsibilities, wear numerous hats, and execute at top form across the many verticals inside their funds.

  • They act as critical decision-makers when selecting and implementing the tools, services, and providers their funds—and the 30,000+ portfolio companies they represent—utilize.

  • They are integral to a healthy and high-functioning fund and the X-factor to their success. Need proof? Just ask Roy.

WHAT WE DO

LTO takes a highly curated, hands-on approach to support its 200+ (and growing!) member base. The community has become the ultimate professional resource for members to connect through online and in-person events, industry-specific education, workshops, mentorship, professional development, job opportunities, our annual Summit, and more! Our primary objective is to help our members succeed at their jobs and successfully navigate their careers in VC.

HOW WE DO IT

Hive Mind Power — We leverage our collective mindshare of intel, resources, contacts, and on-the-job experience to help each other more effectively nurture the funds we support.

Network — We provide a special and rich opportunity to build meaningful relationships in the community, helping members to feel less alone inside their individual funds.

Real Talk — We have honest, open dialogue about the challenges we’re facing, leveraging our collective wisdom for meaningful solutions and best practices that will positively shape the next chapter of venture capital.

Rooted In Mutual Respect & Confidentiality — LTO functions under a strict code of confidentiality. The group was designed to be a place where members can share challenges they’re facing, disclose embarrassing moments, and discuss failures without fear of gossip or backlash.

WHAT WE NEED

We are searching for a Member Success Lead to collaborate with LTO’s leadership and play a pivotal role in ensuring a seamless onboarding experience and exceptional ongoing care of our beloved members. This individual will be the first point of contact for new member inquiries, overseeing the onboarding process from initial outreach to integration onto our community platforms. With a keen eye for detail and exceptional organizational skills, the Member Success Lead will manage member care, addressing inquiries, providing support, and even celebrating life milestones. Additionally, this role will involve assisting LTO’s managing director and head of community in coordinating event logistics, taking notes during meetings, managing accounting tasks, and providing general administrative support. The ideal candidate will thrive in a fast-paced, collaborative environment, embodying LTO's values of mutual respect, confidentiality, and a commitment to member success.

HOW TO APPLY

Click the opportunity for a detailed description of the role and instructions on how to apply: